Returns & Exchanges
At Cookery, we want you to be completely satisfied with your kitchen essentials; if a product doesn't meet your needs, you can return it within 30 days of delivery for a full refund or exchange. Please ensure all items are in their original packaging and unused condition to qualify for a return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Items
Carefully place the unused cookware in its original manufacturer packaging and secure it inside a sturdy shipping box to prevent damage during transit.
- 3.Ship It Back
Affix the provided return shipping label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund to your original payment method within 5 to 7 business days.